1. Experience

o Generally, the more experienced a tree service company is, the better service you will receive. Researching how many years they’ve been in business and their scope of services (serving homes, businesses, and/or municipalities) will tell you about their experience level.

2. Insurance
o While no one expects accidents to occur, especially those that cause injury or damage to property, appropriate liability and workers compensation insurance is imperative to mitigate your liability as the customer.

3. Certification

o Only use a company with certified arborists on staff. They go through stringent testing ensuring proper and thorough tree care knowledge. This certification is the difference between appropriate diagnosis (leading to healthy trees) and poor diagnosis (causing irreversible damage to your trees).

4. Reviews

o Online reviews are a great indicator of what people think about their experience with a tree care service they used. Questions to ask yourself while reading reviews are:

How was their customer service?

How was the quality of the completed job?

Did they clean up the property after their work?

Have they had repeat customers?

5. Crew and Equipment

o Ask what type of equipment, the process they will use, and the crew makeup needed to complete the job. Paired with crew experience, appropriate equipment can lead to a better, safer, and more efficient service.

6. Cost

o If the price is too good to be true, chances are it is. Don’t just look at the price, but also what the price includes - are they insured? Will they remove trimmed branches and logs? Will they clean the property? Will they grind stumps?